The Capitol Horsham

By telephone: 

Telephone lines are open Monday to Friday 1.30pm to 7pm, Saturday 12.30pm to 7pm and Sunday 1.30pm to 5pm. Tel: 01403 750220.

In person: 

The box office is open Monday to Friday 1.30pm to 8pm, Saturday 12.30pm to 8pm and Sunday 12.30pm to 5pm. *these times may be subject to change dependent on our event schedule

Online:

The Capitol's online booking service offers a secure way of booking tickets with the option of choosing your own seats. 

The following tickets are not available online: Leisure Access Card (LAC) and Wheelchair Platform, please call the box office on 01403 750220.

Payments:

MasterCard, Visa, Electron, Delta, Solo, Switch and Maestro are accepted. We do not accept American Express.

FURTHER INFORMATION

Concession discounts are available to:

• Full-time students and Young people of 16 years and under 
• Any person aged 60 years and over
• Leisure Access Card holders (LAC)

A Leisure Access Card is available free to residents of Horsham who are on a low income. Follow this link:  https://www.horsham.gov.uk/sport-and-leisure/leisure-access-card/apply-for-a-leisure-access-card

ID for discounted tickets (as well as for proof of age) will be required at the time of purchase AND at the time of performance.

Group Booking: Group discounts are available for certain performances; please ask the box office for details when booking.

Only one concession or discount applies per ticket. Concessionary price tickets must be requested at the time of purchase, as discounts cannot be applied retrospectively.

Please note: The Capitol reserves the right to introduce discounts and other price changes without notice. These will not apply to tickets already purchased before the announcement.

RESERVATIONS

Reservations are only permitted for theatre group bookings of 20 or more.

EXCHANGES/REFUNDS

All tickets once purchased are non-refundable. Tickets can be exchanged for another performance of the same production for a fee of £1 per transaction. We regret that such exchanges cannot be made after the event in question. If a show has sold out we can look to re-sell these for you, subject for a fee of £2.50 per ticket, if these tickets are resold we can then release these funds back to you via your original payment method.

ADMISSION FOR CHILDREN

Children under three will not be admitted into the auditorium except to productions aimed exclusively at children.  All children, including babies, must be in possession of a valid ticket. A free ticket is available for children under 2 years for more details please contact the Box Office.

THE CAPITOL PERFORMANCE POLICY

Children, School Parties and those in need of special care, are the responsibility of their parents, guardians, teachers or carers, who must ensure that appropriate behaviour is followed in the auditorium. There is a Duty Manager at all performances who will be happy to help with any problems. The Capitol reserves the right to ask anyone causing a disturbance, to other patrons or staff, to leave the venue. All details on this website are correct at time of going to press. The Capitol reserves the right to alter programme details without prior notice.

HIRER'S EVENTS
The Capitol frequently makes its facilities available for hire to local societies and non-professional companies. Whilst we attempt at all times to safeguard customers’ interests, The Capitol can accept no responsibility for the quality, content, discount policies or pricing of these events.

DATA PROTECTION

The Capitol is committed to upholding the data protection principles of good information handling practices.  When processing your booking the box office will ask you your name, address, telephone number and email address. This information may be used to keep you informed about forthcoming events at The Capitol.